Privacy Policy for Destiny Fitness Supplies

At Destiny Fitness Supplies, your privacy is very important to us. We are committed to protecting the personal information you provide to us when you visit our store or interact with us in any way. This Privacy Policy explains how we collect, use, and protect your personal information.
By purchasing from Destiny Fitness Supplies, visiting our store, or providing us with your information, you consent to the practices outlined in this Privacy Policy.

Information We Collect

When you interact with us in-store, we may collect the following types of personal information:

  • Contact Information: Your name, phone number, email address, and mailing address (if provided).
  • Payment Information: Payment details such as credit or debit card information, if applicable (note: payments processed in-store may not be stored on our systems).
  • Transaction Information: Information related to purchases, including the items you buy, the date of purchase, and the amount spent.
  • Customer Feedback: Any reviews or feedback you provide regarding our products or services.

How We Use Your Information

We use your personal information for the following purposes:

  • To Process Transactions: To complete purchases and manage refunds or exchanges for faulty products.
  • To Improve Our Services: To improve the products and services we offer, based on customer feedback and transactions.
  • To Communicate with You: To send you transaction confirmations, updates about your purchases, or respond to inquiries you’ve made.
  • Marketing and Promotions: We may send you promotional materials, special offers, or information about new products if you opt-in to receive such communications. You can opt-out of marketing communications at any time.

How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes physical, electronic, and procedural safeguards.

  • Payment Information: We do not store sensitive payment details like credit card numbers. All transactions are processed through secure, third-party payment processors.
  • Data Access: Only authorized employees or agents have access to your personal data, and they are required to keep it confidential.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information in the following limited circumstances:

  • Service Providers: We may share your information with third-party vendors or service providers who assist us with processing payments, conducting surveys, or improving our services.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, such as court orders or government requests.

Cookies and Tracking Technologies

As an in-store business, we do not actively track or collect information via cookies on a website. However, if we collect any data through digital means (e.g., via an email list or online inquiries), we may use cookies or other technologies to analyze site usage, improve our digital communications, and enhance your experience.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can ask us to correct any inaccurate or incomplete information we have about you.
  • Opt-Out of Marketing: If you have received marketing communications, you can opt out at any time by following the “unsubscribe” instructions in the communication or by contacting us directly.

Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once it is no longer needed, we securely delete or anonymize your data.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If we learn that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted in-store and may be available for review at any time upon request. We encourage you to review this policy periodically.

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