Destiny Fitness Supplies Refund Policy

At Destiny Fitness Supplies, we are committed to providing our customers with high-quality fitness equipment and supplies. Please take a moment to review our refund policy, which applies to in-store purchases only.

Eligibility for Refunds

We accept refunds only under the following conditions:

  • Faulty or Defective Products: If the item you purchased is found to be faulty or defective, we will offer a refund. The issue must be reported within 7 days of purchase.
  • Proof of Purchase: To be eligible for a refund, you must present the original receipt or proof of purchase at the time of return.

Refund Process

  • Faulty or Defective Items: If your item is faulty or defective, please bring it back to the store along with your proof of purchase.
  • Refunds will only be issued if the defect is confirmed by our team. We may require the product to be inspected in-store to determine the fault. If eligible, the refund will be processed to the original method of payment.

Change of Mind Policy

We do not offer refunds or exchanges for change of mind, including personal preferences or mistakes made during purchase. Please carefully consider your purchase before finalizing it, as we cannot accept returns or offer refunds for non-defective items once sold.

Return Process for Faulty Products

  • Defective Items: If a product is defective, please bring it to the store along with your receipt within 7 days of purchase. We will inspect the item and process a refund if it meets our criteria for a fault or defect.
  • Return Shipping: As we are an in-store business, there are no shipping requirements. All returns must be made in person at our store location.

Non-Refundable Items

  • All items sold as “used” are subject to our standard return policy, and refunds will only be offered for faulty or defective products.
  • Items that are heavily damaged, missing parts, or have been modified will not be eligible for a refund, even if they are deemed faulty.

Thank you for choosing Destiny Fitness Supplies! We value your business and are committed to ensuring your satisfaction with your purchase. If you have any questions or concerns, please don’t hesitate to contact us in-store. We’re happy to assist!